Now Hiring - Hotel Sales Manager/Account Executive in Ellicott City, MD

At Turf Valley Resort, we pride ourselves on providing a relaxing, peaceful atmosphere to ensure deep relaxation, as well as a peaceful retreat. Our resort offers breathtakingly scenic views of gently waning sunsets, which overlook the pinnacle of our property, as well as our newly renovated and carefully maintained golf courses. Located in Central Maryland, we are a short drive from Baltimore and Washington, DC.
Turf Valley offers an inclusive and diversified work environment that emphasizes teamwork and career growth. We pride ourselves on being a family owned and operated business, and we truly see our employees as an extension of the family. Come join the family and see why 32% of our managers started as hourly employees and 56 % of our employees have been here for 10+ years. Work above par, drive your own cart through life & play the whole 18 holes with us here at Turf Valley Resort.
Turf Valley is looking for an Account Executive to solicit, sell and contract guest rooms with meeting space and food and beverage revenue. To be successful in this role, you must be able to adapt to the changes in the industry and specifically their market to reach and exceed sales goals.

Duties and Responsibilities

• Solicit new and existing accounts to meet and/or exceed revenue goals
• Knowledge of competitors, industry and market trends
• Create and execute strategic action plans for your market to attract and maintain appropriate business to the property and maximize revenue and space
• Analyze all business opportunities and skillfully manage response to leads
• Create and execute a cadence with your accounts to ensure ongoing follow up
• Weekly/Monthly prospecting efforts to include, but not limited to:

• Outside Sales Calls
• Cold Calls
• Social Media posting through LinkedIn/Facebook
• E-mailing
• Site Tours
• Networking events
• Tradeshows

ADDITIONAL ACCOUNTABILITIES

• Professional in manner and appearance
• Requires good communication skills, both verbal and written.
• Must be able to have occasional flexibility to work weekends or after hours
• Accurately hold space and guest rooms and log all pertinent client communication into sales system
• Ensure accuracy in sales proposals and follow through to ensure full understanding of the clients’ needs
• Ensure accuracy in the creation and execution of contracts and addendums that are within Turf Valley Resorts guideline’s
• Follow all Accounting S.O.P.s to ensure PCI compliance and accurate billing information and collections of deposits and payments
• As necessary, obtain rooming lists
• Provide legendary customer service to all guests
• Take ownership of any client issues and work with team to develop a resolution when necessary
• Answer and return work related phone calls and e-mails in a timely manner
• Strong interdepartmental communication
• Proficient in computer skills
• Seek assistance from Director, when necessary

TEAMWORK RESPONSIBILITIES

• Respect must always be shown to all team members of Turf Valley Resort
• Address any internal conflicts with a professional manner
• Additional responsibilities as necessary

Physical Demands:

• Sitting for Extended Periods of Time
• Standing, Lifting and Bending
• Ability to lift, on occasion, materials maximizing at 30lbs

Education and Work Experience:

• BA/BS degree or two-year degree preferred
• 1-3 years of sales experience
• 3 Years of experience as a Convention Services Manager is acceptable
• Hotel experience preferred

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Performance bonus

Travel requirement:

• Up to 25% travel

Experience:

• Sales: 2 years (Preferred)
• Hotel: 1 year (Preferred)

Work Location: One location